DORA.png

DORA

DORA app

(Designated Outdoor Refreshment Area)

Gives patrons and community members guidance on navigating the route, crowdsourced information about locations and events, and features passport incentives along the DORA route in Wyoming, OH.

  • Client: The City of Wyoming

  • User Experience: tasks flows, information architecture, benchmarking, personas, wire framing, user testing

  • User Interface: style guide, style frames, layout and icon design, interactive design

  • Independent Project

  • Figma

Watch a demo of the Wyoming DORA app below or interact with the prototype by clicking here.

The Challenge

  • The need to bring in non-residents and keep residents in Wyoming for entertainment/events

  • Lack of incentive to visit multiple businesses along the DORA route

  • Patrons might not know the boundaries of the DORA or the DORA locations along the route

  • Community event promotions (social media, websites) are not centralized and can be missed

Design Requirements

  • Event listing/search for users

  • DORA passport incentives

  • Individual screen for each business/event area

  • Interactive location-based map that highlights filters on type of location

  • Street-view navigation based on location of the user

  • DORA boundary indicator with warning system

Benchmarks.png

Scenarios and Initial Sketches

Task Flows

Information Architecture

Target Audience

People looking for good food, drinks, and entertainment in Wyoming. This includes Wyoming residents and non-residents. Business owners and community leaders also play a role in creating and planning special events to bring people to locations along the DORA route.

Wireframes: Tasks 1 to 3


Paper Prototyping Feedback

1. Login Screen- register may need to be bigger
2. Assume login & horseshoe ranking to cut down on the number of wireframes
3. Event filter: Would already planned events show here?
4. Possibly say, “Select an event location,” or “Where do you want your event?”
5. Remove approval confirmation wireframe (this will be received by email)
6. Change order of screens for ‘Event Creation’ so that it makes sense to preview, edit if needed, and then submit

Both users liked the emergency pop-up
and the more neutral ‘You have arrived’ screen

Whatever it is, the way you tell your story online can make all the difference.

I used the established City of Wyoming branding for the app including colors, fonts, branding, and a style aesthetic (casual, welcoming, and friendly).

Initial style frames

Whatever it is, the way you tell your story online can make all the difference.
 
 
Map of DORA locations, with filter by type and location information

Map of DORA locations, with filter by type and location information

 
 

In addition to the previous simple concept, I wanted to try a theme that was a little more fun.

Wyoming City Schools’ mascot is the Cowboys, so I felt that an old western saloon feel would be appropriate. Prohibition and speakeasy imagery fits well with this style and provides irony since this app is all about alcohol. The aesthetic is a dark and dusty feel with vintage–style lettering and tongue-in-cheek language used in old western movies.

Whatever it is, the way you tell your story online can make all the difference.

Style frames using the saloon concept for inspiration.

Whatever it is, the way you tell your story online can make all the difference.

The simple Wyoming Branded theme was the winner because the brand was established and the city wanted to distance the city brand from Wyoming City Schools’ brand.

Initial Style Guide

Style Guide.png

Wyoming Community Leaders Feedback via Zoom

The city preferred Wyoming DORA so the name was changed to reflect that.

They wanted to add shopping in addition to drinks / restaurants / events, which led to a change in the bottom navigation (addition of shop filter).

I also added additional buttons in the top right corner to include all locations on the map (no filters applied, this screen would show prior to the user selecting a filter) and a checked-in location filter showing locations that the user has checked into.

Whatever it is, the way you tell your story online can make all the difference.

A few of the final style frames across the app:

Whatever it is, the way you tell your story online can make all the difference.
 
 
Restaurant Horizontal Scroll

Restaurant Horizontal Scroll

 
 

Final Stylized Frames: Task 1

Whatever it is, the way you tell your story online can make all the difference.
 
 
DORA route warning. (Pop-up time shortened due to file size on portfolio page.)

DORA route warning. (Pop-up time shortened due to file size on portfolio page.)

 
 

Final Stylized Frames :Task 2

Whatever it is, the way you tell your story online can make all the difference.

Final Stylized Frames: Task 3

Whatever it is, the way you tell your story online can make all the difference.

Additional Final Stylized Frames (FAQ / ABOUT / Passport)

Whatever it is, the way you tell your story online can make all the difference.

Key line view showing interaction touch points in prototype

Whatever it is, the way you tell your story online can make all the difference.

Conclusion

The City of Wyoming was interested in developing the application prior to COVID-19. The app could be expanded for use in other DORA areas in Ohio and nationally. In the future, the app could be expanded to include food /drink ordering and direct bill payment.

Currently working on funding and development to make this prototype an application.